– Last updated on June 1, 2019 –


These general terms and conditions apply to all offers of SYMBOLS JEWELS and all agreements entered into our company. SYMBOLS JEWELS operates under the trade name of Ron Offenbach B.V., which is recognized under the Dutch law. Its head office is based in The Netherlands at De Wetering 101, 4906 CT in Oosterhout. The company is registered at the Dutch Chamber of Commerce, Chapter Oosterhout, with DCC number 20092690.


The delivery and payment terms and conditions apply to all SYMBOLS JEWELS products. It is accessible to everyone through SYMBOLS JEWELS homepage

By approving these terms & conditions after confirming your order, a binding agreement is entered. Similarly when your order is received, you will receive an automatically generated email confirming your order.

In case of return, please inform the SYMBOLS JEWELS customer care team within 14 days and wait for instructions before taking any action. Once the item has been returned, please allow up to 14 days from the date of receipt for a refund to be processed and credited to the method of payment used.


This webpage may contain typographical errors and the colors of the depicted products may deviate slightly from reality. Therefore, SYMBOLS JEWELS is not liable for any inaccuracy arising from errors of displayed product since mentioned in advance.

All prices offered on our website are shown in EURO and is including 21% VAT, which complies with the specific requirements according to the Dutch law. In case an order is placed outside the EU please be noted that local duties may apply, depending on your region, local customs and taxes. These charges are at your own expense. Also note that SYMBOLS JEWELS has no decisive control over these charges. Therefore we advise you to contact your local customs office for further information.

SYMBOLS JEWELS reserves the right to modify its prices at any time. However, we will invoice the product based on the time of order placement.


The shipping cost depends on your location and order total. Below is an indication of the shipping costs:

Shipping costs EUR 1: € 15
Shipping costs EUR 2: € 20
Shipping costs EUR 3: € 25
Shipping WORLD: € 30

Shipping costs EUR 1:
Belgium, Denmark (excl. Faroe Islands and Greenland), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Austria, Spain (incl. Balearic Islands, excl. Canary Islands), United Kingdom (excl. Gibraltar and Channel Islands), Sweden

Shipping costs EUR 2:
Bulgaria, Estonia, Finland, Hungary, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal (incl. Azores and Madeira), Romania, Slovenia, Slovakia, Czech Republic

Shipping costs EUR 3:
Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, The Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican, Belarus, Switzerland

World shipping:
All other countries (incl. Russia)


Available payment methods for the European Union: PayPal, and Ogone.


SYMBOLS JEWELS cannot be held responsible for the loss of shipment caused by incorrect inscription of the delivery address by purchaser. In case there is information needed, SYMBOLS JEWELS may contact you for further requirement. Therefore it should be taken into consideration that a delay in delivery may occur.

In the event of damage or incomplete delivery, it should be informed to the SYMBOLS JEWELS customer care team within 24hours after receiving the products. Please wait for instructions by email regarding return shipment.


SYMBOLS JEWELS tries to meet the estimated delivery targets and cannot be held liable for any delays in the delivery of an order.


Your purchase at SYMBOLS JEWELS is warranted for a period of twenty-four (24) months from date of purchase under terms and conditions of this warranty. It covers material and manufacturing defects existing at the time of the purchase and only comes into force if the warranty certificate is correct and complete.

The manufacturer warranty does not apply in case of:
Any damages as a result from improper usage, lack of care, negligence, accidents (dents, crushing, etc.) such as scratching, bouncing, falling;

Warranty does not apply to SYMBOLS JEWELS in case it is handled by non-authorized persons without written permission of the SYMBOLS JEWELS customer care team.

In case of questions regarding returns and warranty, buyer can always contact SYMBOLS JEWELS by email:


Dutch law applies to all agreements and legal relationships between SYMBOLS JEWELS and its customer, regardless from where the order is placed and shipped.